| Q: |
Do you need my flight times? |
| A: |
No, our shuttles run continuously to and from the airport. There
is no need to give us your flight times. |
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|
| Q: |
How do I get picked up at the airport when I return from
my trip? |
| A: |
We pickup at the outer (2nd) curb on the Lower Level (“Arrivals
Level”) of the airport – the same level as Baggage Claim.
Our shuttles make continuous loops there so when you see 1 of our
bright yellow shuttles, wave them down and they will pick you up. |
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|
| Q: |
What if my flight gets in late? |
| A: |
Our shuttles continuously circle the airport’s lower level
picking up passengers. If your flight arrives after 11pm, we recommend
calling us from the baggage claim area once you have picked up your
luggage, so we can have a shuttle on the lookout for you. Our toll
free number is printed on your vehicle locator ticket which you are
given from your shuttle driver upon pick up. This identifies the
space your vehicle is parked. |
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|
| Q: |
Do I need to cancel my reservations if my plans change? |
| A: |
Since we don’t require any pre-payment if you make a reservation
on our web site, cancellation is not mandatory, but is very much
appreciated. Please email any cancellations to reservations@econoparkexpress.com |
| |
|
| Q: |
Is the internet coupon valid per day or per trip? |
| A: |
Our internet offer gives you a discounted
rate for EACH & EVERY day that you are parked with us! |
| |
|
| Q: |
Do I need the coupon to get the internet rate? |
| A: |
Yes. Coupons must be presented to
cashier when exiting in order to receive any discounts.
|
| |
|
| Q: |
Are babies allowed on the shuttle? |
| A: |
There are no age restrictions to ride our shuttles.
|
| |
|
| Q: |
Do I need to make a reservation? |
| A: |
Reservations are not mandatory but we request you make a reservation
to guarantee a space. We do not require any payment when making
a reservation. When you hit BOOK IT, you will receive a confirmation
that when printed includes your name, dates of parking, our Internet
coupon and directions
to our facility.
|
| |
|
| Q: |
Do you provide service to AMTRAK and the rental car facility? |
| A: |
When you arrive to park your vehicle here, just let the cashier
know your destination and our shuttle will drop you off at either
place. When you return, give us a call and we’ll promptly
send a shuttle to pick you up and return you to your vehicle.
|
| |
|
| Q: |
How do I know that my reservation is confirmed? |
| A: |
When you hit BOOK IT on our reservation page, you will receive
a confirmation that when printed includes your name, dates of parking,
our Internet coupon and directions to our facility. This printed
confirmation page guarantees you parking.
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